* Dogs we care for are allowed to get wet and muddy during walks, it is both seasonally and practically unavoidable. Some dogs and specific breed types relish mud, water or even fox poo. Much of this is ingrained in their genetics.

* Sadly we are not miracle workers. But our walkers will make every effort to keep dogs in our care relatively clean – at least as far as is humanly possible given the limitations of time and nature.

* If a dog becomes excessively muddy, your dog walker may be able to spot clean, hose them down or wipe them down with a towel before returning them to you.

* If our dog walker(s) is unable to clean a dog due to weather conditions or time pressures, they will notify the client by Text/WhatsApp.

* To limit the impact of wet and muddy conditions both on your home and your dog, we strongly recommend you supply your pet with a dog coat, an Equafleece (or equivalent brand), or a dog robe.

* We also recommend that if you are not present on your pet’s return that your pet is restricted in its access to your home to limit any damage and/or dirtying the house.

* Clients remain responsible for any damage caused to their property by a wet/muddy dog, unless the damage was caused by the dog walker’s negligence.

***Image is an extreme case however it has happened despite best efforts***