Dog Walking Cancellations

1. Minimum of 48 (forty-eight) hours prior to the first scheduled walk without incurring penalties or damages.
2. Cancellation by the Owner of scheduled walks with less than 48 hrs notice may be charged at the full rate or rescheduled at the discretion of the Walker.
3. Where the Walker as sole proprietor needs to cancel a scheduled walk due to unforeseen circumstances, she may appoint a substitute Walker with the written approval of the Owner and any difference in the fees charged shall be for the account of the Walker. We may also change the walk to a drop in depending on circumstances.

4. Should any dog become aggressive or dangerous, the Walker may terminate the dog walking contract with immediate effect.
5. Any wrongful or misleading information in the Owner’s Information or Pet Information sheets may constitute a breach of terms of the Dog Walking Contract and be grounds for instant termination thereof.
6. Termination under the circumstances described in points 4 or 5 above shall not entitle the Owner to any refunds nor relief of any outstanding

Pet Sitting Cancellations

1. Minimum of 5 weeks (35 days) prior to the first scheduled visit without incurring penalties or damages.

2. Failure by the Owner to cancel by giving the minimum notice required or any cancellation during recognised holiday periods will result in a % cancellation fee of the total amount due.

Minimum 5 weeks = 30% of total (paid at time of booking)

Less than 5 weeks up to 2 weeks = 60% of total

2 weeks or less = 100% of total

3. Where the Sitter as sole proprietor needs to cancel later than 48 hours prior to the Owner’s departure due to unforeseen circumstances, she may appoint a substitute with the written approval of the Owner and any difference in the fees charged shall be for the account of the Sitter.

4. Should any pet become aggressive or dangerous, the Sitter may:

4.1. Arrange with the pet’s Guardian (Emergency contact) to assume responsibility for the pet until the Owner’s return;

4.2. Place the pet into a kennel or animal care facility at the Owner’s expense if the Guardian (Emergency contact) is unable or unwilling to assume responsibility for the pet.

4.3. In either event as described in 4.1. and 4.2. above, this contract shall be deemed terminated unless the Sitter agrees to continue with other home caring duties and/or caring for other listed pets at no reduction in compensation.

5. Any wrongful or misleading information in the Owner’s Information or Pet Information sheets may constitute a breach of terms of this Pet Sitting Contract and be grounds for instant termination thereof.

6. Termination under the circumstances described in points 4 or 5 above shall not entitle the Owner to any refunds nor relief of any outstanding payments due.